1. Agreement to Terms
These Terms of Service ("Terms") govern your access to and use of Freesolo, operated by Linkd Inc. ("Freesolo," "we," "our," or "us"). By accessing or using Freesolo, you agree to these Terms. If you use Freesolo on behalf of an organization, you represent that you have authority to bind that organization to these Terms.
If you have a signed order form, statement of work, data processing agreement, or other written agreement with us, that agreement controls to the extent it conflicts with these Terms.
2. The Service
Freesolo helps teams build product-native AI models and AI features. Our services may include dataset curation, eval design, model training, reinforcement learning, fine-tuning, model deployment, monitoring, debugging, engineering support, and related tooling for production AI workflows.
AI systems are probabilistic and may produce inaccurate, incomplete, unsafe, or unexpected outputs. You are responsible for testing, reviewing, validating, and monitoring models and outputs before relying on them in production or exposing them to end users.
3. Accounts and Organizations
You must provide accurate account and organization information and keep credentials secure. You are responsible for all activity under your account and for configuring workspace access, permissions, integrations, and deployment settings appropriately.
You must notify us promptly if you believe your account, credentials, API keys, datasets, or workspace have been compromised.
4. Customer Content and Rights
"Customer Content" means content, data, files, prompts, examples, labels, screenshots, logs, traces, model outputs, annotations, eval definitions, workflow data, and other materials that you submit, upload, connect, or generate through Freesolo. You retain ownership of your Customer Content.
You grant us the rights necessary to host, process, transmit, display, analyze, transform, evaluate, train on, fine-tune on, deploy with, and otherwise use Customer Content to provide and support Freesolo and the services you request. You represent that you have all rights and permissions needed to provide Customer Content to Freesolo and to allow us to process it as described.
We do not sell Customer Content. We do not use one customer's private Customer Content to train models for another customer unless instructed, authorized, public, or aggregated or de-identified.
5. Your Responsibilities
You are responsible for:
- Ensuring Customer Content is lawful and does not violate third party rights, confidentiality obligations, privacy laws, or other restrictions.
- Obtaining notices, consents, permissions, and approvals required for data collection, processing, training, evaluation, and deployment.
- Reviewing model outputs and maintaining appropriate human oversight, monitoring, fallback, and incident response processes.
- Using Freesolo in compliance with applicable laws, industry requirements, and your own customer commitments.
- Securing your systems, API keys, integrations, deployment endpoints, and user access.
6. Acceptable Use
You may not use Freesolo to:
- Violate laws, regulations, or third-party rights.
- Build, deploy, or facilitate malware, credential theft, unauthorized access, spam, phishing, or deceptive systems.
- Upload or process data that you do not have the right to use.
- Interfere with, overload, reverse engineer, or bypass limits on Freesolo or our infrastructure.
- Use models or outputs as the sole basis for high-impact decisions about employment, credit, housing, insurance, healthcare, legal status, or similar matters without appropriate review and compliance controls.
- Misrepresent AI-generated content as human-generated where doing so would be deceptive or unlawful.
7. Third-Party Services
Freesolo may interoperate with third-party services, including cloud providers, model providers, browsers, databases, analytics tools, storage services, deployment targets, and customer integrations. Your use of third-party services may be governed by separate terms. We are not responsible for third-party services outside our control.
8. Intellectual Property
Freesolo and its software, designs, documentation, models, workflows, tooling, interfaces, and other technology are owned by us or our licensors and are protected by intellectual property laws. Except for the rights expressly granted in these Terms, we reserve all rights in Freesolo.
If you provide feedback, suggestions, or ideas, you grant us the right to use them without restriction or compensation.
9. Confidentiality and Security
Each party may receive confidential information from the other. The receiving party will use reasonable care to protect confidential information and will use it only to perform under these Terms or as otherwise authorized. Freesolo maintains safeguards designed to protect Customer Content, but no system is perfectly secure.
10. Fees and Payment
Paid services, usage limits, fees, and payment terms may be set out in an order form, statement of work, invoice, or in-product plan. If you use paid services, you agree to pay all applicable fees and taxes. Fees are non-refundable except as required by law or stated in a written agreement.
11. Disclaimers
Freesolo is provided on an "AS IS" and "AS AVAILABLE" basis. To the maximum extent permitted by law, we disclaim all warranties, whether express, implied, statutory, or otherwise, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, and uninterrupted or error-free operation.
We do not warrant that any model, eval, dataset, deployment, output, or recommendation will be accurate, safe, compliant, or fit for your intended use without your own review and validation.
12. Limitation of Liability
To the maximum extent permitted by law, Freesolo and Linkd Inc. will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost data, business interruption, or loss of goodwill, arising from or related to your use of Freesolo.
To the maximum extent permitted by law, our total liability for any claim arising out of or relating to Freesolo will not exceed the amount you paid us for the service giving rise to the claim in the twelve months before the event giving rise to liability, or one hundred dollars if no fees were paid.
13. Indemnity
You will defend, indemnify, and hold harmless Freesolo, Linkd Inc., and our officers, directors, employees, and agents from claims, damages, liabilities, costs, and expenses arising from your Customer Content, your use of Freesolo, your products or deployments, your violation of these Terms, or your violation of law or third-party rights.
14. Suspension and Termination
We may suspend or terminate access to Freesolo if we believe you have violated these Terms, created security or legal risk, failed to pay fees, or used the service in a way that could harm Freesolo, our users, or third parties. You may stop using Freesolo at any time. Certain provisions will survive termination, including those relating to ownership, confidentiality, disclaimers, limitations of liability, indemnity, and payment obligations.
15. Changes to These Terms
We may update these Terms from time to time. If we make material changes, we will provide notice through the service, our website, email, or another appropriate method. Your continued use of Freesolo after updated Terms become effective means you accept the updated Terms.
16. Governing Law
Unless a written agreement states otherwise, these Terms are governed by the laws of the State of Delaware, without regard to conflict of law principles. Courts located in Delaware will have exclusive jurisdiction for disputes arising from these Terms, except that either party may seek injunctive relief in any court of competent jurisdiction.
17. Contact Us
If you have questions about these Terms, contact us at founders@freesolo.co.
